Ambulance Tasmania


Ambulance Tasmania has approximately 1 000 staff, including 375 salaried paramedics, patient transport officers, emergency medical call takers and dispatchers, plus support staff and approximately 600 Volunteer Ambulance Officers.

In general, salaried operational staff include the following:

  • Paramedic Interns (Graduate Paramedics)
  • Paramedics
  • Intensive Care Paramedics (ICP)
  • Clinical Support Officers (CSOs)

Ambulance locations outside of the urban centres are known as Branch Stations and Volunteer Stations. These stations are staffed respectively by Branch Station Officers and volunteers who work together as mixed crews, or volunteers only.  Ambulance Tasmania also has five Community Emergency Response Teams (CERTs) which are staffed by volunteers.

There are also a number of specialties that require additional training for Paramedics and ICPs. These include Wilderness Paramedic, Flight Paramedic and USAR (Urban Search & Rescue).

Volunteer Ambulance Officers are appointed under the Ambulance Act 1982, and are known as "VAOs".  There are four levels of classification:

  • VAO-1 (entry level, includes Advanced First Aid)
  • VAO-2 (basic clinical level, generally comparable to a Cert II: Emergency Medical First Response)
  • VAO-3 (intermediate clinical level, generally comparable to a Cert III: Basic Health Care)
  • VAO-4 (highest clinical level for VAOs, generally comparable to a Cert IV: Health Care Ambulance)

Each volunteer group also has a Volunteer Coordinator, and many have a Volunteer Training Coordinator.  Some senior volunteers are also appointed as Volunteer Trainers.

Operational Regions

Ambulance Tasmania operations are divided into three regions, North, North West and South, based in Launceston, Burnie and Hobart respectively. Each has a Regional Manager, an Operations Manager and a Duty Manager.

Regions are responsible for deployment of ambulance resources and their area and support of staff. Support staff include Clinical Support Officers, Paramedic Educators, Volunteer Educators, Operational Support Officers and administrative support staff.

Ambulance Tasmania's State Headquarters are located in Hobart, along with the State Communications Centre which deals with all incoming calls for assistance and dispatches all crews across the state.

Senior Management


The Chief Executive Officer is the senior executive responsible for all ambulance services in Tasmania.

The Director of Medical Services is the senior manager responsible for clinical standards, training of ambulance staff and patient safety.

The Manager, Aero-medical and Retrieval is responsible for rotary and fixed-wing operations.

Each of the three regions has a Regional Manager who is responsible for the provision of emergency ambulance and non-emergency patient transport services

The Manager State Operations Centre is responsible for the State Operations Centre

The Manager Education and Professional Development is responsible for continuing education and development activities for all Ambulance Tasmania staff and for maintaining Ambulance Tasmania's status as a Registered Training Organisation.

Four managers head up business units within Support Services, including the Manager Support Services, Manager Technical Services, Manager Strategic Business Development and the Manager People and Culture.

Ambulance Tasmania's Senior Leadership Team comprises executive staff and the three Regional Managers, the Manager of the State Communications Centre, the Manager Education and Professional Development, the Manager Statewide Services and the Coordinator Volunteer Strategy.